When Then Feedback: Be Objective to be Effective

An effective project manager needs to constantly provide feedback to the project team on the good, the bad and the ugly to successfully manage a project. Effective feedback gives the effects of past behaviour to affect future behaviour. Feedback also affirms good behaviour. Positive feedback shows appreciation for the contributions and recognizes the efforts of team members.Continue reading “When Then Feedback: Be Objective to be Effective”

The Facts and Only The Facts

When managing project team members, the objective project manager focuses on the behaviours of his team. Attitudes, state of mind, and motives are explanations we give for behaviours and we make many mistakes interpreting people’s actions. Telling someone they are lazy, that they are acting angrily, or, that they are selfish, are interpretations of behaviour. Attributing intentContinue reading “The Facts and Only The Facts”