Project managers are taught to ask why and encouraged to ask it many times. Remove it from your vocabulary! “It’s not an excuse, it’s a reason” Why is a confrontation. Why asks for motives. Motives justify. We are saints and all others are psychopaths (Actor-observer asymmetry). We are getting a lot of biased information withContinue reading “What’s Wrong With Why?”
Tag Archives: problem solving
Stay Calm and Improve Your Reputation
A big part of successful project management is the ability to stay to calm in the storm of activities and issues. The relationship with the customer is one of the biggest sources of stress and conflict for a project manager. Dan the Project Manager Man tells the story of his adventure with an upset customer. HeContinue reading “Stay Calm and Improve Your Reputation”
Why, why, why, why, why do you need this?
Projects are about delivering solutions to problems and to find the solution to a problem you need to understand the problem. To understand a problem you first have to make sure you have identified the true problem. Most people will tell you about the symptoms or start with a possible solution when asked “What isContinue reading “Why, why, why, why, why do you need this?”
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